September 2020
Strategies for Success Newsletter September 2020 Issue 177
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Published by Emily Huling Selling Strategies
www.sellingstrategies.com
Copyright 2020 Emily Huling. All rights reserved.
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In this September 2020 issue:
- Thoughts from Home
- Thoughts from the Office
- Josmo’s Cafe
- Stay Energized
- Emily Live
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- Thoughts from Home
A parable worth repeating
A man and a woman have been married for nearly fifty years. Although they love each other in every way, the wife has one thing she resents about her husband which she never has confronted.
For their entire marriage, the man has always given his wife the heel of every loaf of bread. Whether it was a sandwich, garlic bread, or bread fresh from the oven, he always made sure she got the heel of bread.
One day, exasperated, she finally exclaimed as he was passing her the heel of bread, “Why can’t I ever have the soft middle of the bread? I hate the heel. I’ve only eaten it all these years to make you happy. Why can’t you ever take the heel to show you love me?”
“I’ve always given it to you,” the man said softly, “because it’s my favorite part.”
Moral of the story. It’s risky to assume that what others do is intentionally selfish or hurtful. Don’t let your emotions fester. Speak up and talk things through.
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- Thoughts from the Office
Zoomed Out
We have another health crisis that is getting little attention. Video fatigue. People are telling me they are exhausted being on video calls all day long.
I have started declining video chats for conversations that can (and did) take place quite successfully by using the phone, document or screen sharing, or webinars with participation features.
Face it, it’s stressful to be watched, watch yourself, worry about personal appearance, connection or equipment issues, lighting, background, surprise visual interruptions, and so on.
I hear a variety of comments from my clients who strongly believe video meetings are necessary for all connections. “How do I know they are paying attention if I can’t see them?” “My team needs to see each other.” “I want to view expression and body language.” “I can’t believe people are complaining about getting dressed for work.” “No one cares what others look like if it’s an internal meeting. They can come as they are.”
Video chat has earned its place in supporting business relationships and success. However, if burnout is occurring, it’s time to be selective about the use of it. Here are some guidelines I use to determine which engagement tool (phone, webinar, video chat) would be best.
- For a group meeting, what’s the agenda and expectation? Presentation only, education, or discussion? Make a decision accordingly.
- If you are seeking interaction, have you given participants topics in advance in preparation to share their thoughts?
- Is it a conversation between two or three people to brainstorm, problem solve, or discuss a specific issue? Would a phone and shared documents be all that is needed?
- Client conversations – what does the client prefer? You may need to explain the options, what you recommend, and why.
- Client meeting that would otherwise be in-person plus a need to manage multiple remote contacts and reference materials. Video chat recommended.
There is a lot of pressure adjusting to new work and home routines. Anything an employer can do to relieve further stress will help the team, their families, your clients, and your business.
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- Josmo’s Café
Our fig trees have been overflowing this year from lots of rain and southern summer heat. After making countless batches of my yummy Fig Orange Jam, I needed to branch out. I discovered this Fig Preserves Cake recipe so I could use my homemade fig jam. Win-win! Make the cake a day ahead to enhance both flavor and moistness. It is delicious!
Last month’s featured recipe, Peach Sorbet from Canned Peaches was a huge hit with readers. One Josmo’s Café fan wrote to tell me he made a variation of the recipe using canned pears, pear vodka, and vanilla ice cream and it was scrumptious. We will be making it soon!
We have over 90 recipes on our Josmo’s Café page on the website. Many great dishes and sweets to make and enjoy!
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- Stay Energized
If you find yourself making excuses for not getting things done, you may benefit from listening to our Energizer Minute this month called No Excuses.
Are you in emoji overload? There is a reason! 92% of online users use emojis daily. Learn 29 more facts about emojis at Zoominfo.com. Need help interpreting emojis? Check out emojipedia.org.
Follow me on Twitter @EmilyHuling to read my Energizer Moments.
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- Emily Live – Enjoying all my time in North Carolina.
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Selling Strategies: Strategies for Success Newsletter is published by Emily Huling Selling Strategies. For further information, contact emily@sellingstrategies.com.
© 2020 Emily Huling Selling Strategies All rights reserved.