September 2022
Strategies for Success Newsletter September 2022 Issue 201
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Published by Emily Huling Selling Strategies
www.sellingstrategies.com
Copyright 2022 Emily Huling. All rights reserved.
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In this September 2022 issue:
- Thoughts from the Office
- Thoughts from Home
- Josmo’s Cafe
- Stay Energized
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- Thoughts from the Office
Please, just answer the question
Some people (I’m guilty!) have a bad habit that derails effective communication.
When we are asked a question, rather than responding to the question posed, we start with extraneous or explanatory information rather than giving a straight answer. Consider these questions which could be answered with one word.
Have you completed the file documentation on the XYZ account?
Are you prepared for the client meeting tomorrow?
Have you determined the fastest route for us to drive to the seminar?
For efficient communication, my suggestion is to start with the simple answer – yes or no. Then pause. Consider using one of these two next steps. Either offer to provide more information or wait to hear if your questioner has a follow-up question.
Replying directly to the question that is asked demonstrates you have heard the question, you respect the person’s time, and you value your own time. All are key components in building a solid reputation and career.
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- Thoughts from Home
Root for the other person
I don’t play enough golf to be any good, but I love the game. I only play with John and close friends, so no one seems to mind that my enthusiasm outweighs my skill.
It took me a long time to find the secret to having a good time even when I’m frustrated and discouraged. I replace the downbeat emotions I’m feeling about my game with positive and supportive feelings for others. It pleases me to no end to see my golf partners playing extremely well.
Moral of the story. Shed your disheartened mood by cheering another person on. Two benefits. No one wants to be around a sulky, dejected person. By focusing on another’s success, it’s amazing how quickly you turn your own attitude around.
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- Josmo’s Café
Thanks to our rainy summer, I’m up to my elbows in figs. I’ve already made four double batches of Fig Orange Jam. With some of my homemade jam, I’ve made the heavenly Fig Preserves Cake. The cloves, nutmeg, and cinnamon in the cake have my taste buds ready for fall and everything pumpkin!
My husband has made a few updates to his Josmo’s Cosmos recipe to make it simpler to make and tastier to drink. Check it out.
Please see dozens of our recipes on the Josmo’s Café page on the website.
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- Stay Energized
The threat of business cyberattacks is nothing new. All companies should have ongoing employee training to prevent hackers from gaining access through unintentional employee acts. Check out KnowBe4 to learn about their employee security awareness training.
Avid readers like myself can relate to this perfect quote by British playwright Alan Bennett that I found on the wall of a second-hand bookstore.
“The best moments in reading are when you come across something – a thought, a feeling, a way of looking at things – that you’d thought special, particular to you. And here it is, set down by someone else, a person you’ve never met, maybe even someone long dead. And it’s as if a hand has come out and taken yours.”
Our Energizer Minute for September is Coloring Outside the Lines.
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Strategies for Success Newsletter is published by Emily Huling Selling Strategies. For further information, contact emily@sellingstrategies.com.
© 2022 Emily Huling Selling Strategies All rights reserved.