April 2018
Strategies for Success Newsletter April 2018 Issue 148
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Published by Emily Huling Selling Strategies
Copyright 2018 Emily Huling. All rights reserved.
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In this April 2018 issue:
- Thoughts from the Office
- Thoughts from Home
- Josmo’s Cafe
- Stay Energized
- Emily Live
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- Thoughts from the Office
Avoid e-mail blunders
No doubt each of us has been embarrassed or inconvenienced by at least one of these mistakes.
A disconcerting and inappropriate word is used because it was spelled correctly so spell check didn’t catch it. Your important message goes unanswered because specific needs and timing were not clearly stated. A damaging message is accidentally sent to the wrong person because “reply all” included an address in a thread of messages never cleaned up. You didn’t check the “send to” field and your message went to the wrong person from your saved contact list.
Here are six tips to avoid e-mail gaffes.
- Write important messages in a Word document rather than directly in e-mail. This prevents accidently sending a message and provides more features to craft, format, edit and proof.
- Don’t hit the send button right away. Save to the drafts folder to reread before sending.
- Read the message aloud to yourself. Don’t forget the “send to” and subject line in this process.
- Print the message and read a hard copy to locate errors.
- Ask a coworker to proofread the message.
- Among your team, agree to help each other. Appropriately and personally point out content, grammar, spelling, and recipient errors.
Wouldn’t you agree that it’s worth the extra time and mindfulness to aid both sender and recipient communication?
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- Thoughts from Home
Caution: Automatic settings
“This car doesn’t have adaptive cruise control!” I scream. We were approaching a long line of stopped cars. John, who was driving my much-loved 13-year-old Acura, was not applying the brakes early enough for me.
John’s 2016 Genesis has lots of fancy features my old car doesn’t have. In addition to adaptive cruise control, his car has a blind-spot indicator, lane control sensor, and a back-up camera with a proximity sensor. I do worry when John drives my old car. Is he paying enough attention since he’s become accustomed to pre-set indicators? What damage could occur to John and my car?
The same attention needs to be paid to the automatic settings we use in business. Convenient, yes. But they can make us lazy. At work, default settings that are not modified can cause binders, expirations, and important reminders to be missed. Errors, omissions, and poor service can result. Pay attention to automatic settings. It’s critical they be checked to see if changes need to be made.
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- Josmo’s Cafe
Zucchini Pie is our April recipe of the month. I was looking for a substantial side dish to accompany grilled salmon and this fit the bill. The little bit of nutmeg and ground white pepper adds a bit of zip to this easy-to-make dish. Enjoy!
We hope you will try other Josmo’s Cafe recipes that are listed on the website.
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- Stay Energized
April’s Energizer Minute – Cut back Get supercharged with Energizer Minutes – one-to-two-minute audio stories told by yours truly to energize, invigorate, and inspire!
Follow me on Twitter @EmilyHuling to read my weekday Energizer Moments.
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- Emily Live
- Agency Management CIC – Cincinnati, OH – April 3, 2018
- WSIA Conference – Scottsdale, AZ – April 11-14, 2018
- Private Client – Minneapolis, MN – workshops – April 24-25, 2018
- Private Client – Fargo, ND – workshop – April 26, 2018
- Private Client – Minneapolis, MN – employee retreat – June 8-9, 2018
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Selling Strategies: Strategies for Success Newsletter is published by Emily Huling Selling Strategies. For further information, contact emily@sellingstrategies.com.
© 2018 Emily Huling. All rights reserved.